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Contact Us

Get in touch with us

Please read the FAQ below before sending a message. We will try and get back to you within 24 hours on business days. You can also reach us at aromaair.net @gmail.com

Frequently Asked Questions

Shipping

We provide shipping worldwide. The average shipping/delivery time for our products is 2 – 3 weeks. After your payment is verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 9 am AEST will not be shipped out until the next business day. If you order after 9 am AEST on a Friday, your order will likely be shipped out on the following Monday. Every product has the shipping info in its description, please read and understand carefully before purchasing.

Packages/orders

Orders are fulfilled from various warehouses across the world. (US, Canada, China, Japan). Our stock is spread out over multiple fulfillment centers so that the products can be shipped faster and more efficiently. This means orders containing multiple items may be shipped individually. You may receive one item before the next. Rest assured, We did not forget about your order, you will receive all of your items.

Payment Options

We offer payments with the most reliable and safe carriers which include Paypal, Credit card, Debit card or VISA. So you can choose the most suitable one for you. We use an encrypted SSL security to ensure that your credit card information is 100% protected.

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